Terms & Conditions

Last updated: 22/01/2026

Welcome to The Visiting Midwife.
By accessing or using this website and our services, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use this website or purchase our services.

1. About Our Services

The Visiting Midwife is operated by a professional nurse, midwife and lactation consultant offering:

  • Online antenatal classes
  • Breastfeeding support
  • Baby care education and guidance

All services provided are educational and supportive in nature and are not a substitute for personalised medical diagnosis or emergency care.

2. Medical Disclaimer

The information provided through our courses, consultations, social media, and website:

  • Is for educational purposes only
  • Does not replace professional medical advice, diagnosis or treatment from your doctor or healthcare provider
  • Should not be used to self-diagnose or delay seeking medical care

Always consult your healthcare provider regarding any medical concerns relating to you or your baby.

If you experience a medical emergency, contact your nearest emergency services immediately.

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the site with consent of a parent or guardian
  • You are legally capable of entering into binding agreements

4. Purchases & Payments

All prices are displayed in South African Rand (ZAR) unless stated otherwise.

When purchasing any course or service:

  • Payment must be made in full before access is granted
  • You agree to provide accurate billing information
  • We reserve the right to refuse or cancel orders at our discretion

5. Digital Products & Access

Upon successful payment:

  • You are granted personal, non-transferable access to purchased digital content
  • You may not share, resell, copy, reproduce or distribute any course material without written permission
  • Access is for your personal use only

6. Refund Policy

Due to the nature of digital products:

  • All online courses and downloadable materials are non-refundable once accessed
  • Refunds may only be considered in exceptional circumstances at our discretion
  • Consultation services cancelled with less than [24/48] hours notice may not be refunded

7. Intellectual Property

All content on this website including:

  • Videos
  • Text
  • Graphics
  • Logos
  • Course materials

Are the intellectual property The Visiting Midwife and may not be used without written permission.

8. User Conduct

You agree not to:

  • Misuse or attempt to disrupt the website
  • Share false, harmful or abusive content
  • Attempt to access restricted areas without permission
  • Copy or distribute content unlawfully

We reserve the right to suspend or terminate access if misuse occurs.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any direct or indirect damages resulting from use of our website, courses, or advice
  • You use our services at your own risk
  • Outcomes may vary from person to person

10. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, store and protect your personal information.

11. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the content or privacy practices of these sites.

12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.
Changes will be effective immediately once posted on this page.

13. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact:

The Visiting Midwife
Email: thevisitingmidwife@gmail.com
Phone: +27 72 3868 359

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